Frequently Asked Questions - Bayan Loutra

 

Frequently Asked Questions

What are your delivery rates?

Where does Bayan deliver to?

Will I have to sign for my delivery?

Can I send the goods I have ordered to multiple addresses?

How can I check the status of my order?

Can I have my order gift wrapped?

Product packaging

 

What are your delivery rates?

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The delivery rates are set according to the weight of your order and your location in the world.

 

Where does Bayan deliver to?

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Bayan deliver worldwide.

 

Will I have to sign for my delivery?

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Depending on the type of delivery service you specify, you may need to sign for your parcel.

 

Can I send the goods I have ordered to multiple addresses?

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It is possible to forward to orders to multiple addresses.  Please call the head office prior to placing your order so that we can ensure it is dealt with appropriately.

 

How can I check the status of my order?

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You will receive an order confirmation automatically when you pay for your purchase. We will also send a dispatch confirmation when the product leaves our head quarters. Please feel free to call us if you need any further reassurance. We are here to help.

 

Can I have my order gift wrapped?

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You do not need to worry about gift wrapping. Our products arrive beautifully presented wrapped in tissue, surrounded by rose buds and encased in stunning hand made boxes from El Salvador (which can be seen on our website). Far better than any regular gift wrapping!

 

Product packaging

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Our products arrive beautifully presented wrapped in tissue, surrounded by rose buds and encased in stunning hand made boxes from El Salvador (which can be seen on our website). The Gift boxes are then placed in a further made to measure carboard carrier featuring the Bayan logo to protect it during transit. Should you wish the parcel to arrive with no Bayan branding visible, please contact the Bayan HQ before placing your order. Our contact details can be found in the "contacts" section.

 

Bayan Loutra Product Packaging