Frequently Asked Questions
Is it safe to give you my email address?Back to top
We respect your privacy. It is perfectly safe to give us your email address as we do not pass our customers details to any third parties.
Why do you want my name, address, email address, telephone number etc?Back to top
We only need these details to facilitate your enquiries. For instance, if you order an online brochure or buy products online, we will need your address and phone number to arrange delivery of your purchase, and we use your email address to notify you of your purchase confirmation and to let you know when your order has been dispatched.
Is it safe to use my credit card on your web site?Back to top
You can feel totally at ease ordering from the Bayan online shop. We use only a secure online payment facility. If you are still concerned, we are happy to process a personal cheque and will dispatch your order as soon as the payment has cleared. Alternatively if you wish you can call our Piccadilly store or Head office, where a member of our staff will take your order over the phone.
Does anyone else see the information that I provide to Bayan?Back to top
We do not pass on the details of Bayan clients to any third parties. Your details are safe with us.